It was a day I was excited for. It was my first impression of what was to come. It was the MGM Springfield “Sign-In Party.” To say it was a “party” was kinda pushing it much, but it still had that hospitality-based MGM influence.
The event was at the MassMutual Center, which will serve as one of MGM Springfield’s entertainment venues, with Symphony Hall also included. For more on this, go to MGM SPRINGFIELD AND SPECTRA JOINTLY BID TO OPERATE MASSMUTUAL CENTER
The line at MassMutual was long both mornings – an hour was the average wait to get in. The afternoons were an easy walk right in. As you entered, staff members yelled “welcome” and clapped, happy to see you. There were different lines for MLife Rewards Card sign-ups – Newbies, Tier-Upgrades, and Mlife cards for members.
Once inside, there was another wait, but very organized. In MGM style, staff and a card illusionist was available for the long line to pass the time. Pens, and other novelties were handed out.
I have had a love-hate opinion of MGM for years. Recently it’s more appreciation for their handling of my account with them. After staying in MGM Vegas properties, I offers have increased in number and quality. I still have concerns about their parking and resort fee madness, but for now, I will focus on last weekend’s events.
The combination of my MLife Credit card and Oceans (Atlantic) to tier black card helped upgrade my status to Platinum in MLife. A host greeted me with great conversation, and provided explanations for the opening. Cindy will certainly help our stay soon after the opening. Yes, MGM has a knack for making players feel special with their classy style of hospitality and worked for me. I walked into the party room next, a new platinum card member.
The party room was, ah, not really a happening time. No snacks or beverages – not even water. A DJ to make it festive – and loud so it was difficult to talk to anyone. Two blackjack tables to learn how to play. I met the Everi people who are not only expanding their slot machine options, but also well-rounded collection of integrated products and kiosks that brings next-level transactional security to the casino floor. Next time you cash in your slot ticket, check for the Everi name on the machine.
The most interesting stop in the room was the 3-D experience that gave a chance to see the inside of a hotel room. Not only was it fun, I experienced a personal tour of a deluxe hotel room. The rooms are designed with the city of Springfield in mind. It may have a blue-collar influence, but it is the usual MGM experience.
Chief Experience Director Giuseppe R. Zemba designed the technology for VR/AR Business Solutions. Definitely a highlight in the room.
Soon, I was on my way home, upgraded to platinum, visiting with a host, and really looking forward to the opening in 8 days – 8 DAYS! But first, a few more pics of the new MGM Springfield.
This week we will be running little specials of past posts, and new posts on how to prepare if you’re going to the opening.