Marquee Rewards at Plainridge Park and Hollywood Bangor

You might have been wondering where we have been with only two posts in the last 7 days.  Well, you’ll find out tomorrow.  But today we start a series about the Player’s Rewards Clubs in New England’s Casinos.  Today we look at Penn National which owns two of the seven.

Marquee Rewards connects to Penn National casinos across the country

Casino Players Clubs were born as “Slot Clubs” in Atlantic City in the early 1980’s when the casinos there were trying to find a way to keep players from hopping from one casino to the next. By offering a reward for their loyalty they were able to keep the player coming back.

As we approach casino saturation in the Northeast, NETimegambling is on a quest to find your players club. First we look at The Penn National’s Marquee Rewards.

THE BASICS

Level three of Five in the Marquee Rewards Program of Penn National
The club is free, (as most are) Marquee Comps dollars can be used for dining, shopping, and hotel stays at participating Marquee Rewards locations.
No CashBack but Does Include Free Slot Play Offers
You can receive special offers and invitations to promotions, sweepstakes, events, free SlotPlay or VLTPlay based on your level of play.
Tier points are accumulated and tier status awarded on a fixed six-month basis, January 1 through June 30 and July 1 through December 31.
There are five levels – Marquee, Celebrity, Producer, Exec. Producer and Icon.The higher the level, the more benefits are offered. To see those benefits, click here.

BENEFITS

Marquee Rewards can be earned at 20 casinos in 12 states. A new connection for the future is Penn’s acquisition of M Resort and the Tropicana in Las Vegas. Hopefully, all properties will soon be completely connected, offering New Englanders a connection to comps in Nevada.

Recently, an announcement was made that Penn National will be purchasing Pinnacle Gaming. Pinnacle operates sixteen casino properties, located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Nevada, Pennsylvania, and Ohio, and a horse track in Texas. If the purchase were to take place, that would provide more connections through Marquee Rewards.

They are connected to Carnival cruise lines, where free cruises for highest levels and even 30% off for second level Celebrity players are offered.

Preferred Parking, personal host, and VIP lounge access is offered to Exec Producer & Icon Levels.

DISADVANTAGES

Marquee Comps are earned at variable rates depending on game type, game denomination and level of play, so it’s very difficult to get information on coin in for either Plainridge Park or Hollywood, Bangor. Penn Casinos tend to be “won’t tell, so don’t ask.”
Casinos tend to be small racinos, where sports betting wagers don’t count towards any Marquee Rewards.
Table games are usually not included in the players club, while some are. Ask at guest services to see if your table play is included in Marquee Rewards.

Most are smaller casinos and racinos. Most Video Poker paytables are far from full paper. Some, like Plainridge Park, don’t have table games. And most have few dining amenities, hotel options, and entertainment options, except for Nevada.  Most tend to be destination casinos.

The Final Word

Marquee Rewards is rumored to offer a lower than normal % in in points returned for use. A good Rewards club will return above 30% from your play – Penn’s Marquee is rumored to offer a little above 20%.

But no matter what the percentage offered, it is always better to play with your players card in! – It’s like a rebate after buying an appliance. The appliance isn’t free, but a little off the top always helps.

This week we will look at other Rewards Clubs in New England, including a look at the future – MLife at MGM Springfield and Wynn’s Red Card at the future gem of New England, Wynn Boston Harbor.

Stay tuned!

Binbin

Marquee Rewards – Plainridge Park & Hollywood Bangor Rewards Club

Penn National Gaming, Owner of Plainridge Park Casino and Raceway

Penn National Gaming, Owner of Plainridge Park Casino and Hollywood Bangor Casino, Hotel & Raceway

 

In the 7 New England Casinos, we have 6 distinct Slot/Rewards clubs two of which are under Penn National’s Marquee Rewards – Hollywood Bangor in Maine, and Plainridge Park in Massachusetts.  Marquee Rewards has five tiers (levels) – Marquee, Celebrity, Producer, Executive Producer, and Icon.

TravelZork briefly explains “Penn National Gaming (PNG) is a national casino operator similar to Boyd Gaming and Caesars Entertainment. PNG is actually an international casino operator as one of their twenty properties is located in Canada (here’s the list of locations)…..The lack of transparency at the Tropicana isn’t a surprise. Not all Penn National properties offer the same rating so you will earn Tier Points and Marquee Comps differently at different casinos. Likewise, Tier Points and Marquee Comps may be earned for table games play at some Marquee Rewards locations.”

Here are some basics for Marquee Rewards.  Statistics are based personal experience and search,  vpFree2, and Penn National casinos webpages.

Marquee Rewards connects to Penn National casinos across the country

Accruing Points – Penn National owns many casinos across the country, and this has produced regional differences. After checking casinos under the Penn National ownership we have found that the following entries from Plainridge Park (Hollywood Bangor was unavailable, but I assume higher due to lack of competition).

  • $1 Coin-In = 1 Point
  • $2 Coin-in = 1 Point (VP) / $10 Coin-In = 1 point in other PennNat casinos.
  • Comps Only, Free Slot pay,

In other casinos:

  • Rate varies based on ADT but is .05% or less on video poker.
  • Bounceback Cash: In some
  • Discretionary Comps: In few
  • Marketing Comps: Yes

Obviously, when companies buy properties, they must deal with previous players club expectations.  All NETG can suggest is try to tracking your points, and ask casino management, if you dare.  Many casinos just won’t give you a good answer.

NOTES worthy of mention:

The obvious advantage to PNG’s Marquee Rewards is the coast to coast connection of the Players Club.  Playing in Massachusetts  or Maine and accruing points for your next visit to Las Vegas with benefits equals the other national gaming operators in New England, such as the newcomers with MGM Springfield & Wynn.

Las Vegas – Penn Nationals Tropicana & M Resort

Tier points are accumulated and tier status awarded on a fixed six-month basis, January 1 through June 30 and July 1 through December 31.

You can spend Marquee Reward points at most PNG properties.

Multiplier Days include different multipliers for different card levels: Marquee = 2x, Celebrity = 3x, and so on.

75,000 Bonus HollywoodCasino.com Credits on your Birthday. (Check if your casino takes part in this and if the # of points is the same)

Personal hosts, Preferred parking and VIP lounge access for player and guest, are only for Exce. Producer & Icon Levels where available.

Marquee Rewards members can now earn cruises on Norwegian Cruise Line. Members receive exclusive offers and discounts based on tier level. Executive Producers and Icons receive a FREE cruise per renewal period and Celebrities and Producers receive discounts.

Points expire after 12 mos. of inactivity.

Marquee Mall is your online shopping website where you can use Marquee Comps to buy the latest and greatest products. From high-quality kitchenware, to fashionable apparel, and the coolest electronics, Marquee Mall has everything you’re looking for.

Marquee Perks by level include: (again, thanks to TravelZork.com for the easy layout)

  • Marquee (0 – 9,999)
    • Receive special offers such as promotions, sweepstakes, special events, free play or VLT Play. This is based on how much you play
    • Earn extra Tier Points towards the next Tier level at Marquee Rewards

    Celebrity (10,000 – 29,999)

    • Same as Marquee plus…
    • Up to 30% off Carnival Cruise Lines trips

    Producer (30,000 – 124,999)

    • Same as Marquee plus…
    • Preferred access to select restaurants and Player Services
    • Up to 40% off Carnival Cruise Lines trips

    Executive Producer (125,000 – 399,999)

    • Same as Producer plus…
    • Preferred parking
    • Personal host
    • VIP lounge access for player and guest (where available)
    • Annual complimentary cruise up to 8 days with Carnival Cruise Lines
    • Renewal gift

    Icon ( 400,000 and up)

    • Same as Executive Producer plus…
    • A-Lister pass for one guest for VIP lounge (where available)
    • Celebration Dinner of (once per renewal period) (Approximate value of dinner is $250)
    • $500 Travel reimbursement towards cruise or Marquee Rewards location trip
    • An annual complimentary 3-night trip to a Marquee Rewards location plus a $250 dining credit at the Marquee Rewards location of your choice

 

 

Hotel at Hollywood, Bangor

Hotel at Hollywood, Bangor

As gamblers we learn to take the good with the bad.  This is not the best players club – matter of fact, it is considered one of the worst.  But some casinos in PNG portfolio are better than others.  But the 20 or so options across the country gives it an advantage only the bigger players in the industry can offer.

That’s all for now.

Binbin

 

 

Plainridge Revenue Dips – Patriots to Blame?

Old & New Logo of the New England Patriots

Old & New Logo of the New England Patriots

Tom Brady & The New England Patriots have been blamed for everything this year it seems – this (   )gate and that(   ) gate.  You might as well fill in the blanks – I’m surprised Bob Kraft hasn’t been fined by the NFL for global warming!

Now, according to reports from Massachusetts’s only casino, the New England Patriots home games are having a negative impact on its business.  Plainridge Park Casino officials told state gambling regulators this week that the slot parlor and harness racing track in Plainville sees significantly fewer visitors on game days. The casino is located about five miles from Gillette Stadium in Foxborough.

Gillette Stadium, home of the New England Patriots.

Gillette Stadium, home of the New England Patriots.

You mean to tell me that a casino, the only one in Massachusetts – THE ONE THAT IS SUPPOSED TO QUICKLY THREATEN THE RHODE ISLAND CASINOS – can’t draw people to their casino on a weekend?  Damn those Patriots, 5 miles away in Foxboro!

Plainridge Park Entrance, Plainville, MA

Plainridge Park Entrance, Plainville, MA

Monthly revenue at Plainridge Park Casino has dipped slightly each month since its opening.  C’mon “Chicken Littles,” it’s to be expected after a terrific opening.  Even though Plainridge Park Casino generated $12.9 million in gross gambling revenues in October, down from over $18 million in July, let’s not panic.

Embrace the Patriots!  Sponsor sports talk pre-game shows on WEEI, or other radio that covers them.

Doug Flutie Statue in front of Flutie Pub 22

Doug Flutie Statue in front of Flutie Pub 22

By the way, Plainridge Park, have you done ANYTHING to connect to the big football game at Fenway today between Notre Dame and Boston College?  If you haven’t, Doug Flutie’s statue in front of his restaurant must be very disappointed.

(AS AN ASIDE – our thoughts go out to Doug Flutie and his family.  Mr. Flutie’s parents both died this week one day apart from each other.  Our thoughts and prayers are with you.)

NETimeGambling suggests the following to Penn National, owners of Plainridge and Hollywood Bangor:

  1. Massachusetts just approved regulation of Fantasy Sports.  Before it goes away altogether, take advantage with promotions tied to fantasy sports.
  2. Set up a HUGE TV MONITOR on the Revolution lounge stage, get permission to show the games, and treat each game to celebrate our fabulous Patriots.  Embrace the team and stop whining.

    Large Stage in the Revolution Lounge, Plainridge Park Casino

    Large Stage in the Revolution Lounge, Plainridge Park Casino

  3. Special promotions – multiplier days, hot seat days, ticket raffles with entries based on play – do SOMETHING that brings Patriot fans in to gamble and watch the game.
  4. Offer entries on Patriot game days to your Las Vegas Casinos – M Resort Or especially Tropicana on the strip.  Tropicana has just been connected to Marquee Rewards.  On remaining game days, have patrons earn entries for two free nights at the Trop!download (4)

Penn National is high up on the gaming industry ladder – they should know what to do.  These dips are to be expected.  If they continue into the spring, then Massachusetts may have deeper concerns on their plate than Patriot’s game days.

That’s all for now.  Tomorrow – Turkey Day Promotions as part of our weekly SUPER SEVEN Promotions

Binbin