Over the years, casinos have experimented with many promotions to get you through the door. Free spins, free slot play, scratch cards, slot tournaments, table game tournaments, senior specials, dining offers……you name it, and they’ve tried it. Many promotions are fun and can improve the player’s advantage or close the gap. Rewards Club Questions & Answers.

Rewards Club Questions & Answers

A rewards card is one of the casino’s best ongoing promotions.  All six New England casinos offer them.  Each casino has a different slant to its club’s worth. 

Related Post – Casino Comps and “Average Daily Theoretical”

Let’s Get started

1)  Can I redeem the points that I accumulated?

Many rewards clubs allow you to use your players’ club points to dine at restaurants or use at shops.  Some offer using your points for free slot play, but usually for half the exchange (ex., 50 points = $25 slot play).  Many casinos allow you to redeem entertainment points, such as buying concert tickets.

2)  Do they expire?  If so, when?

This is important to know.  Some rewards club points don’t ever expire.  Other clubs’ points expire after 13 months or even 6.  The usual rule depends on your visits. Normally, they will expire if you haven’t played at that casino for 12 months. That is not the case if the rewards club is connected to the same company rewards, such as MGM, Caesars, or Boyd and Stations Casinos in Las Vegas. There are many ways to use them, and it’s a shame if a player lets them expire – especially when it takes so much money to earn them.  This leads to my next question…

More Rewards Club Questions & Answers

3)  How much “money in” equals one point?

Points accumulate at different % or rates at each casino.  Knowing how much money it takes to earn one point helps when looking for the best player advantage at different casinos.

It’s the player’s responsibility to find out these facts. But getting it these days can be difficult. The player must often use a session to find out by using the same game, the same denomination, and the same wager for a specific time.

Beware that some casinos can have different rates on different slot machines according to their expected payout % – and that info they don’t like to share!

4)  How many points equals one dollar?

Be sure you know this answer – some clubs approach points like they were lira (ex, 1000 points = $1).
And be aware that some casino restaurants and stores may cost you 2x the points when using your points.  For example, at Borgata in Atlantic City, all stores and restaurants on the casino floor are 1 to 1.  But if you go downstairs to their food court, it will cost you $10 in points for a $5 burger.  BUYER BEWARE!

5)  Do different games accumulate points at different rates?

The answer is yes, but it’s good to know the difference, as in question #3.  If you play table games, be sure to use your card!  However, some casinos won’t take your card at the lowest limit tables.  Be sure you ask before playing. And after playing a table game, don’t be afraid to ask what you rated at. This means what your average bet was and how long did you play. Be prepared to question it. In so doing, you might get a higher rating, thus earning more status-level points.

6)  Is it part of a larger “mega-club?” 

Rewards Club Questions & Answers

Knowing you can earn at the AC Harrah’s and use them at Caesars Palace in Las Vegas is good. The following mega-clubs serve New England’s casinos:

Finally, Casino Rewards clubs offer different levels according to your play.  Casinos consider average bet amount, time spent, and gameplay for tier levels and comps.  Usually, the casino looks at your average play for your last number of visits.  That number of visits varies per casino – for example, comparing the CT casinos again, Foxwoods averages your last three visits, and Mohegan Sun your last six visits.  So beware of that $10 free slot play offer.  If it isn’t parlayed into a more extended stay, you may be bringing your level down by a visit for free play, eating, and then leaving! (remember, these are all based on personal experience – we learn from our mistakes!


That’s All for now.