Valentines Day Specials at MA, ME & RI Casinos

February is for Lovers.  Here is Part 2 of all the opportunities for you and that special someone in Massachusetts, Maine & Rhode Island

Valentine’s Day At Plainridge Park Casino Plainville, MA.

FEEL THE LOVE FREEPLAY – 6PM-10PM – Win your share of $65,000 Free SlotPlay Saturday, February 3,10,17 from 6pm-10pm. 5 winners every hour can win up to $2,000 Free SlotPlay. Prizes valid for Free SlotPlay only, must be playing on Marquee Rewards card to be eligible.

RUSSELL STOVER GIVEAWAY – 11AM-4PM – Earn 500 points on Sunday, February 11th on your Marquee Rewards card the same day of the promotion to claim a box of Russell Stover Chocolates. May vary from picture. While supplies last. One per account.

Slack’s Oyster House & Grill FEBRUARY 14, 2018 DINNER SPECIALS FROM 5PM-10PM – Choose from a Prix Fixe Menu, $50 PP Complimentary glass of Roederer Estate Sparkling wine.  Click HERE for the MENU.


Valentine’s Day At Hollywood Hotel, Casino & Raceway, Bangor, ME

SWEETHEARTS’ GAMING PACKAGE – includes deluxe room accommodations for two, a bottle of champagne, a half dozen fresh roses, chocolate covered strawberries and an Epic Buffet dinner for two. Packages start at $271 per night. Package available Friday and Saturday night only.


Valentine’s Day At Oxford Casino, Oxford, ME

Valentine’s Buffet, Wednesday, February 14, 2018 – 5:00pm – 9:30pm; $32.95 per person – Featuring carved prime rib, lobster tail, peel and eat shrimp, and decadent desserts. Limited space available. Reservations recommended. Call 207-539-6705.


Valentine’s Day At Twin River Casino, Lincoln, RI

Fred & Steve’s Steakhouse February 14th –  SWEETHEART SPECIALS MENU

Wicked Good Bar & Grill February 14th – VALENTINE’S DAY MENU

Shipyard Brewpub at Twin River February 14th – VALENTINE’S DAY SPECIALS

 

5 Cases Against Skewed Plainridge Park Survey

Recently, an article was circulated by many touting that “Plainridge Park Casino had ‘recaptured’ $100 million in gambling revenue from Massachusetts customers who had been going to out-of-state casinos.”

Wow! That’s monumental!……..if it were believable.

Numbers are deceiving. Surveys should not be assessed on terms of small captive sample sizes and numbers that dictate questionable generalities beyond the realm of possibility. As we see on the news, and in the paper, a survey could prove just about anything and is used to bolster one side’s thoughts against the other.  Numbers can be used to lie, or at least exaggerate a point. So is the case with this latest survey.

Please Note – NETimeGambling loves Plainridge Park Casino. It’s machines are up-to-date, it’s clean, it’s smoke-less, and the staff seems friendly and hospitable. This isn’t about the casino, it’s about the misleading survey.

Gaming Commission Chairman Steve Crosby said the survey showed that the casino law was achieving its prime goal of having Massachusetts customers spend their money in state rather than going to Rhode Island or Connecticut.  So, let’s look at the survey results:

WHO CONDUCTED THE SURVEY?

Researchers at the University of Massachusetts Amherst who are conducting a multi-year, comprehensive study known as the Social and Economic Impacts of Gambling in Massachusetts (SEIGMA) conducted this data.  They presented it to the Massachusetts Gaming Commission.

CASE #1

“Nearly 90 percent of PPC patrons had visited casinos in other states in the year before PPC opened, with the majority, 72.3 percent, having visited casinos in Connecticut and 55.9 percent in Rhode Island. The majority of PPC patrons were from Massachusetts, with 11.4 percent from Plainville or nearby towns and another 66.5 percent from other Massachusetts communities. Overall, 19.2 percent of patrons were from outside the Commonwealth.”  

NETG – Studies such as this that include stats about gamblers, but not important information about gambler’s bankrolls, amount of betting, and length of sessions.  Consider this statement, “19.2 percent of patrons were from outside the Commonwealth.”  By itself, it seems great.  But realistically, most gamblers frequent multiple casinos, especially aware gamblers. So, 1 of every 5 were from another state.  That could mean one car each from CT, RI and Maine for every 15 Massachusetts patrons. (That would mean 1 out of 15 cars from CT, or only 6% from CT – see how numbers can lie!), Is this really significant?  Gamblers travel – it’s a given. A similar survey should be done at Twin River, Foxwoods & Mohegan Sun for an accurate comparison.  Unless the results were skewed in favor of MA, it’s a moot point.  I wonder what a similar survey to turn up with cars from Massachusetts, Rhode Island, Maine, New York and New Jersey at the Connecticut Tribal casinos.  Lump all those states together, and I estimate you would find a higher percentage of patrons outside the Nutmeg State.

CASE #2

“Recaptured” patrons are Massachusetts residents who would have spent their money at an out-of-state casino and “reallocated” patrons are Massachusetts residents who would have spent their money on other goods and services in the state had PPC not opened. The research team estimates that over half of all gambling, 58.3 percent, and non-gambling, 50.4 percent, spending by Massachusetts patrons at PPC is “recaptured.”

NETG – So let me get this straight. Plainridge Park has “recaptured” over half of all gambling from other states by asking certain patrons, the majority from Massachusetts (remember the numbers for CASE #1) if they spent money on gambling that they never spent on gambling before?  How is that “recaptured? – they never gambled before! 

CASE #3

The general adult Massachusetts population, Plainridge patrons are “older, somewhat more likely to be white, more likely to have higher education and an annual household income between $50,000 and $100,000.”

Plainridge Casino Floor

Plainridge Casino Patrons

NETG – I could have told you that without the survey. Older patrons with travel to closer casinos, especially with slots – that’s a demographic you will find across the country. The race and household income represents the town of Plainville. This should not be revelations to the recapturing of funds – it’s the effect of a “locals” casino, unlike a destination casino teasing away patrons from other states for it’s shows, dining, or shopping.

CASE #4 –

Rhode Island’s Twin River Casino, said two years ago that their expected revenue dip would be about 10 percent when Massachusetts opened its first slots parlor. Instead, it has seen only 5% dip.

Twin River Casino

NETG – Will the MGC admit changes in their findings at Plainridge when Tiverton opens in 2019 and the pendulum swings back?  How about those who frequent Plainridge Park changing their minds and going to MGM Springfield?  Will Plainridge, without table games continue to withstand competition from Twin River, Tiverton, and the biggie – Wynn Boston Harbor?  Surely it will, but it shouldn’t be seen as a failure, just the process of competition.  When the dust settles in 2020 on New England’s Casino landscape, that’s when success and failure, recapturing and reallocated patrons could take a serious turn INSIDE the Commonwealth, to the detriment of Plainridge Park.

CASE #5

The majority of those (patrons surveyed), 72.3 percent, gambled at Connecticut casinos while 55.9 percent went to Rhode Island. The majority of Plainridge patrons were from Massachusetts, with 11.4 percent from Plainville or nearby towns and another 66.5 percent from other Massachusetts communities, the survey found.

NETG – Again, gamblers travel, it’s a given.  Loyalty, on the other hand, is different. The survey questions seem to benefit the answers wanted, not the questions needed. Where were these other important questions, such as:

  • Where do you most frequently gamble?
  • At which casino do you have the highest tier rating? (this would should amount gambled, time spent, and customer value to the casino)
  • Do you visit casinos for non-gambling reasons?  Entertainment? Shopping? Dining?

Finally, it is obvious so far, that more gamblers are coming out of the woodwork. Saturation is still a concern, and the effects of 10 casinos won’t be seen for a while. 

THE FINAL POINT

Plainridge is a great property on its own merits. It will continue to build it’s loyalty, but a few visits by a small clientele does not a loyalty program make.  Plainridge Park has shown tremendous progress, but why Massachusetts has to skew their results to show certain victories in revenue only shows rhetoric and politics at its worst.

Binbin

 

 

MGM – GameSense, Responsible Gambling, Every Property

 

MGM Resorts Logo

MGM Resorts

The gambling industry is consistently maligned for pushing gamblers toward addiction. The fact is that there are strategies the casino business use that influences players gambling more.  Libby Kane, in here article “9 Tricks Casinos Use To Make You Spend More Money” gives you some examples of age old ways a casino can influence your further gambling.

Remember, these chips represent real money.

 

 

We have many pleasures in this world and some do become unmanageable vices.  But, in recent years, the gaming industry has looked at ways to help their patrons stay away from addiction.

Anyone ever notice if a liquor store ever denied clientele from purchases because of suspected alcohol addiction?  Did you ever see someone notify a major cigarette manufacturer to ask that they be banned from purchasing their product?  well, how about the casino industry?

Self-banning, or self-exclusion, is a process of giving a casino permission to stop a player from entering a specific casino and has been available for years. Most compulsive gamblers and their family members believe that self-exclusion is the solution because the problem is the gambler going to the casino.” One of the problems that gamblers and their family members learn is that just because you self-ban from one casino doesn’t mean you’ve banned yourself from others.

When Massachusetts passed the he Expanded Gaming Act in 2011, particular emphasis was placed on encouraging responsible gaming and the prevention of problem gambling. The Act uniquely mandated a physical space for responsible gaming support inside all Massachusetts casinos, and directed MGC to pursue innovative and active methods and tools to meet this legislative mandate.  Plainridge Park Casino, the first Massachusetts casino in Plainville, MA, included three options to help against gambling problems:

  1. GameSenseMA.com, a website with tips and tricks to promote responsible gaming practices
  2. The GameSense Info Center at Plainridge Park Casino, staffed by GameSense Advisors from 9:00am to 1:00am every day
  3. PlayMyWay is an innovative budget-setting tool that prompts rewards card holders to voluntarily choose a daily, weekly and/or monthly budget to track their spending while at Plainridge Park Casino.

For additional coverage of Plainridge Park’s Responsible Gambling Program, check out our previous related posts “Plainridge Park Casino Officially Launches “PlayMyWay” Today!”

and

“Massachusetts Gaming Report – Keeping Track Of Its Residents Gambling Health.”

What came as a big surprise, at least to me, was when MGM recently decided to adopt the GameSense platform to all of ITS properties, due to success at the Plainridge Park property (owned by PennNationalGaming) and the Connecticut Lottery, among others using the program.

It is expected to be used in all Massachusetts casinos – Wynn Boston Harbor & MGM’s MGM Springfield.  Steve Ruddock, in his article

“MGM Adopting GameSense Responsible Gaming Program Throughout Its US Casinos” from OnlinePokerReport

said, “What MGM has likely seen is the light touch GameSense uses, as well as the positive perception of GameSense from casino patrons.”

I’ve always thought that MGM was a profit-first company, with little care for its players. But not only is bold move a plus for everyone, having so much data to use may also help Responsible Gaming Program Design in the future.  Steve continues with four important points:

  1. According to the Massachusetts Gaming Commission’s annual report, 87.7 percent of survey respondents said their primary concern was resolved by visiting a GameSense Info Center or speaking with a GameSense advisor.
  2. A further 82 percent of survey respondents said they would visit the GameSense Info Center again.
  3. Furthermore, the industry as a whole is becoming more in tune with responsible gaming as a policy, rather than viewing it as a handcuff.
  4. Forward-thinking companies have come to the conclusion that embracing responsible gaming policies — and in doing so attracting the right type of customer — is good for business.

When winning is important to both sides in the casino business, this move by MGM can only be seen as a “win-win.”

Bravo!  MGM!

Binbin


Steve Ruddock

 – Steve covers nearly every angle of online poker in his job as a full-time freelance poker writer. His primary focus for OPR is the developing legal and legislative picture for regulated US online poker and gambling.