MGM Springfield Shows Progress & Promise

MGM Springfield area

MGM has opened its first building in Springfield for its $1 billion casino & resort. About 50 employees moved into the casino’s new administrative office this week. The building will eventually house some 300 corporate and human resource workers, as well as a training school for prospective casino workers.

This prompted us at NETG to check the progress in Springfield. How has the process been going?

MGM International and Jim Murren, CEO, could not be happier. Even MGM’s stall tactics with the MMCT Mohegan/Pequot Casino and the creative distraction of a Bridgeport, CT casino can’t take away from the process success in Springfield.  MGM builds resorts, and does it well.

The “Casino Lab”

MGM Casino Lab

Steve Urbon, from SouthCoastToday, reported in August on the place that includes “a wildly colorful carpet and low, indirect lighting with spotlights on the four felt-topped blackjack tables, two poker tables, custom chips, craps table, and roulette wheel…..hands-on training for table games, for both players and the casino dealers. It is designed to be completely realistic” The room is part of Bristol Community College’s CATCH Institute and is the first and only school in the state to win the Gaming Commission’s Gaming School Certificate and is located at the Taunton campus inside the Silver City Galleria Mall.

Recently, it was reported that MGM Springfield and the Massachusetts Casino Career Training Institute will provide details on how to register and enroll in classes to train for such games as blackjack, poker, roulette and mini-baccarat. MGM expects to hire 450 table-game dealers, with hiring expected to begin this summer. See Kenneth R. Gosselin‘s report MGM Springfield: Wanted Table-Game Dealers for more details and if you’re interested in becoming a dealer.

PlayMyWay

Programs such as PlayMyWay focus on problem gambling prevention and customer protection practices. Its intention is to help players make decisions about gambling, allow them to monitor and understand their playing behavior in real time, and support their decisions. At this time, the PlayMyWay program is only at Massachusetts’s only open casino, Plainridge Park Casino and seems to be working well. Even though the program is not mandatory by the Massachusetts Gaming Commission for the other two casinos, MGM Springfield and Wynn Boston Harbor (opening in fall of 2019), Michael Mathis, president and COO of MGM Springfield, and Robert DeSalvio, president of Wynn Boston Harbor, the commission voted 5-0 to allow both casinos to implement PlayMyWay as a voluntary program. Mathis was quoted as saying “MGM believes that a voluntary operator driven approach to play management will achieve the commission’s and operators’ shared goals of a best in class responsible gaming framework,”

Diversity for Springfield

MGM is committed to create a diverse workforce at it’s Massachusetts casino. According to Peter Goonan at MassLive “Mathis said he is proud to say that out of 16 department heads hired, more than half are minorities and/or women. MGM Springfield has set goals for diversity hiring in its formal agreements with the Gaming Commission and the city of Springfield.” In addition, “the hiring of minorities for the casino project was listed as 22.2 percent as of Sept. 30, 2017, as compared with the project goal of 15.3 percent, according to MGM Springfield. The hiring of women was 9.25 percent as compared with the project goal of 6.9 percent, and the hiring of veterans was listed at 10.16 percent as compared with the goal of 8 percent.”

Casino On Schedule

MGM Springfield Interior Lobby, courtesy Jim Kinney | jkinney@repub.com

Also covered by Mr. Goonan in a December post how impressed the MGC and Chairman Steve Crosby was with MGM’s plans. Commission members agreed that photographs of the work site, comparing last year to this year, showed dramatic change. They were also impressed with a report about the hotel that is under construction on site, including an interior view of what the hotel rooms will look like, with Crosby saying the view was “really cool.” MGM is taking a new path in its hotel design, giving a touch of Springfield & New England in its decor and design. For a gallery of photos from MassLive courtesy of Jim Kinney from the Springfield Republic, CLICK HERE.

MGM joins Cambridge College

Cambridge College and MGM are launching the Commonwealth’s first ever Hospitality pre-apprentice program in greater Springfield. Hospitality careers include event planners, travel agents, hotel staff and food service. MGM Springfield and other local organizations will help prepare the workforce for these high demand positions. The program consists of four weeks of classes to help students prepare for entry-level jobs in the field. This is must needed help for a city struggling with unemployment.  While having a modest decrease in unemployment rate, it is still close to double that of the Massachusetts average.  Covered by WesternMassNews “[MGM Springfield] is going to have approximately 2,200 of the 3,000 jobs as full-time positions.”

Anticipation is Building

I too am getting caught up in the excitement of the addition of another casino/resort in New England. This one looks to be like no other in New England and the country.

For a great encapsulation of MGM Springfield, please visit Steve Ruddock’s recent post:

MGM SPRINGFIELD TAKING A PAGE OUT OF THE PATRIOTS’ PLAYBOOK

Go MGM Springfield, and Go Patriots!

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