In the 7 New England Casinos, we have 6 distinct Slot/Rewards clubs two of which are under Penn National’s Marquee Rewards – Hollywood Bangor in Maine, and Plainridge Park in Massachusetts. Marquee Rewards has five tiers (levels) – Marquee, Celebrity, Producer, Executive Producer, and Icon.
TravelZork briefly explains “Penn National Gaming (PNG) is a national casino operator similar to Boyd Gaming and Caesars Entertainment. PNG is actually an international casino operator as one of their twenty properties is located in Canada (here’s the list of locations)…..The lack of transparency at the Tropicana isn’t a surprise. Not all Penn National properties offer the same rating so you will earn Tier Points and Marquee Comps differently at different casinos. Likewise, Tier Points and Marquee Comps may be earned for table games play at some Marquee Rewards locations.”
Here are some basics for Marquee Rewards. Statistics are based personal experience and search, vpFree2, and Penn National casinos webpages.
Accruing Points – Penn National owns many casinos across the country, and this has produced regional differences. After checking casinos under the Penn National ownership we have found that the following entries from Plainridge Park (Hollywood Bangor was unavailable, but I assume higher due to lack of competition).
- $1 Coin-In = 1 Point
- $2 Coin-in = 1 Point (VP) / $10 Coin-In = 1 point in other PennNat casinos.
- Comps Only, Free Slot pay,
In other casinos:
- Rate varies based on ADT but is .05% or less on video poker.
- Bounceback Cash: In some
- Discretionary Comps: In few
- Marketing Comps: Yes
Obviously, when companies buy properties, they must deal with previous players club expectations. All NETG can suggest is try to tracking your points, and ask casino management, if you dare. Many casinos just won’t give you a good answer.
NOTES worthy of mention:
The obvious advantage to PNG’s Marquee Rewards is the coast to coast connection of the Players Club. Playing in Massachusetts or Maine and accruing points for your next visit to Las Vegas with benefits equals the other national gaming operators in New England, such as the newcomers with MGM Springfield & Wynn.
Tier points are accumulated and tier status awarded on a fixed six-month basis, January 1 through June 30 and July 1 through December 31.
You can spend Marquee Reward points at most PNG properties.
Multiplier Days include different multipliers for different card levels: Marquee = 2x, Celebrity = 3x, and so on.
75,000 Bonus HollywoodCasino.com Credits on your Birthday. (Check if your casino takes part in this and if the # of points is the same)
Personal hosts, Preferred parking and VIP lounge access for player and guest, are only for Exce. Producer & Icon Levels where available.
Marquee Rewards members can now earn cruises on Norwegian Cruise Line. Members receive exclusive offers and discounts based on tier level. Executive Producers and Icons receive a FREE cruise per renewal period and Celebrities and Producers receive discounts.
Points expire after 12 mos. of inactivity.
Marquee Mall is your online shopping website where you can use Marquee Comps to buy the latest and greatest products. From high-quality kitchenware, to fashionable apparel, and the coolest electronics, Marquee Mall has everything you’re looking for.
Marquee Perks by level include: (again, thanks to TravelZork.com for the easy layout)
- Marquee (0 – 9,999)
- Receive special offers such as promotions, sweepstakes, special events, free play or VLT Play. This is based on how much you play
- Earn extra Tier Points towards the next Tier level at Marquee Rewards
Celebrity (10,000 – 29,999)
- Same as Marquee plus…
- Up to 30% off Carnival Cruise Lines trips
Producer (30,000 – 124,999)
- Same as Marquee plus…
- Preferred access to select restaurants and Player Services
- Up to 40% off Carnival Cruise Lines trips
Executive Producer (125,000 – 399,999)
- Same as Producer plus…
- Preferred parking
- Personal host
- VIP lounge access for player and guest (where available)
- Annual complimentary cruise up to 8 days with Carnival Cruise Lines
- Renewal gift
Icon ( 400,000 and up)
- Same as Executive Producer plus…
- A-Lister pass for one guest for VIP lounge (where available)
- Celebration Dinner of (once per renewal period) (Approximate value of dinner is $250)
- $500 Travel reimbursement towards cruise or Marquee Rewards location trip
- An annual complimentary 3-night trip to a Marquee Rewards location plus a $250 dining credit at the Marquee Rewards location of your choice
As gamblers we learn to take the good with the bad. This is not the best players club – matter of fact, it is considered one of the worst. But some casinos in PNG portfolio are better than others. But the 20 or so options across the country gives it an advantage only the bigger players in the industry can offer.
That’s all for now.